Refund policy

Return & Refund Policy

Thank you for shopping with BeaumontClass. Please review our policy on returns and refunds carefully before completing your purchase.

All Sales Are Final (No Returns for Change of Mind):
Due to the premium nature and strict hygiene standards of our culinary tools, BeaumontClass does not accept returns, refunds, or exchanges for personal reasons or change of mind. This includes, but is not limited to, reasons such as "item looks different than expected," "ordered the wrong size/model," "slight variations in the natural wooden handle," or "no longer needed." Please ensure all product specifications and details are thoroughly reviewed before completing your order.

Damages and Issues (Defective or Incorrect Items):
We only replace or refund items if they arrive damaged, defective, or if you receive the incorrect product during transit. To be eligible for a resolution, you must contact our customer support at ken.media.dev@gmail.com within 3 days of delivery.

To process your request quickly, your email must include:
1. Your order number.
2. Clear photos or videos showing the damaged or defective area of the product.
3. A clear photo of the shipping label on the original packaging.

Upon review and verification of the damage, we will gladly arrange for a complimentary replacement or a full refund at no additional cost to you. 

Exchanges:
We do not offer product exchanges. Since all sales are final, we highly recommend verifying your knife selection, dimensions, and specifications before checking out.

Unauthorized Returns:
Please do not send your purchase back to the sender or the warehouse address listed on the package. Any items returned to BeaumontClass without prior written authorization from our support team will not be processed, accepted, or refunded.

Refund Processing:
If a refund is approved due to a verified transit damage or defect, it will be automatically issued back to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund.

If you have any questions regarding our policy, please feel free to reach out to us at ken.media.dev@gmail.com.